Terms & Conditions – avyayahomedecor

Last Updated: September 7, 2026

Welcome to Avyaya Home Decor. These Terms & Conditions govern your use of our website and the purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing any product from us, you agree to be bound by these Terms & Conditions.

Website: https://avyayahomedecor.com/
Email: vyayahomedecor@gmail.com
Phone / WhatsApp: +91 99825 44180

1. About Our Website

Avyaya Home Decor operates an online store offering home décor, furniture, decorative products, and related items.

We reserve the right to update product information, prices, availability, images, specifications, and other website content at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, specifications, images, colors, and other information displayed on our website are accurate.

However:

Actual product colors may vary slightly depending on your screen or device.
Handmade, wooden, or naturally finished products may have variations in grain, texture, color, or appearance.
Minor variations in dimensions or finish may occur due to manufacturing and finishing processes.
Product images may include lifestyle or decorative elements that are not included with the product unless specifically mentioned in the product description.

Such natural or minor variations do not necessarily constitute a product defect.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. However, if an incorrect price is displayed due to a technical or human error, we reserve the right to cancel the affected order and provide a refund of any amount already paid.

Applicable taxes, shipping charges, or other charges will be displayed where applicable during the checkout process.

4. Orders

Placing an order on our website constitutes a request to purchase the selected products.

An order may be accepted, rejected, or cancelled by us for reasons including:

Product unavailability.
Incorrect pricing or product information.
Incomplete or incorrect customer information.
Suspected fraudulent or unauthorized transactions.
Delivery limitations.
Technical errors.
Other circumstances beyond our reasonable control.

If we cancel an order for which payment has already been received, the applicable amount will be refunded through the original payment method, wherever possible.

5. Customer Information

Customers are responsible for providing accurate and complete information while placing an order, including:

Name
Mobile number
Email address
Billing address
Shipping address
Other information required for successful delivery

Avyaya Home Decor will not be responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided by the customer.

6. Payment

We may offer different payment methods, including online payments and Cash on Delivery (COD), depending on product and location availability.

Online payments may be processed through third-party payment gateways.

By completing a payment, you confirm that you are authorized to use the selected payment method.

We are not responsible for temporary failures or delays caused by banks, payment gateways, or other third-party payment providers.

7. Cash on Delivery (COD)

Where COD is available, customers agree to accept and pay for the order at the time of delivery.

Repeated refusal to accept COD orders, providing incorrect delivery information, or placing fraudulent orders may result in cancellation of future COD orders or restriction of COD availability.

8. Shipping and Delivery

We aim to dispatch and deliver orders within the estimated timeframe communicated on our website or during the order process.

Delivery timelines are estimates and may vary due to:

Courier delays
Weather conditions
Holidays
Transportation issues
Remote delivery locations
Government restrictions
Other circumstances beyond our reasonable control

Once an order has been handed over to the shipping or courier partner, delivery is subject to the courier’s processes and timelines.

9. Inspection at Delivery

Customers are encouraged to inspect the package at the time of delivery.

If the package appears damaged, customers should take photographs or video of the package before opening it, where possible.

If the product is damaged, incorrect, or defective, please contact us within 48 hours of delivery in accordance with our Refund & Return Policy.

10. Returns, Refunds and Replacements

Returns, refunds, and replacements are governed by our Refund & Return Policy.

Customers must follow the applicable return procedure and provide the requested information or evidence for us to assess the claim.

We reserve the right to reject a return or refund request if the product does not meet the applicable return conditions.

11. Cancellation

Customers may request cancellation of an order before it is dispatched.

Once an order has been dispatched or entered into the shipping process, cancellation may not be possible.

Customized, personalized, or made-to-order products may not be eligible for cancellation once production has started.

12. Customized and Made-to-Order Products

For customized or made-to-order products, production may begin only after confirmation of the order and required specifications.

Once production has started, such orders generally cannot be cancelled or returned unless the product is defective, damaged, or does not match the agreed specifications.

Customers are responsible for checking the accuracy of customization details provided to us before production.

13. Intellectual Property

All content available on this website, including but not limited to:

Product photographs
Logos
Brand names
Graphics
Text
Product descriptions
Website design
Videos
Other original content

is owned by or licensed to Avyaya Home Decor and may be protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our website content without prior written permission.

14. Prohibited Use

You agree not to use our website:

For any unlawful purpose.
To submit false or fraudulent orders.
To interfere with the operation or security of the website.
To attempt unauthorized access to our systems.
To distribute malicious software or harmful code.
To copy or misuse our website content.
To engage in activities that may damage our business, website, or reputation.

15. Third-Party Services and Links

Our website may use third-party services such as payment gateways, shipping providers, analytics services, hosting providers, and other technology services.

The use of such services may be subject to the terms and privacy policies of the respective third parties.

Our website may also contain links to third-party websites. Avyaya Home Decor is not responsible for the content, availability, security, or privacy practices of third-party websites.

16. Limitation of Liability

To the extent permitted by applicable law, Avyaya Home Decor shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

We shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including courier delays, natural events, technical failures, government restrictions, or other force majeure events.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

17. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

We may temporarily suspend or restrict access to the website for maintenance, updates, security reasons, or other operational requirements.

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

19. Changes to These Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Changes will become effective when the updated version is published on this page.

Your continued use of the website after changes are published constitutes acceptance of the updated Terms & Conditions.

20. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms & Conditions or your use of the website shall be subject to the jurisdiction of the appropriate courts, subject to applicable law.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Avyaya Home Decor

Phone / WhatsApp: +91 99825 44180
Email: vyayahomedecor@gmail.com
Website: https://avyayahomedecor.com/

Last Updated: September 7, 2026

At Avyaya Home Decor, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

Website: https://avyayahomedecor.com/
Email: vyayahomedecor@gmail.com
Phone / WhatsApp: +91 99825 44180

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect certain information, including:

Personal Information

Full name
Billing and shipping address
Email address
Phone number
Account login information, if you create an account
Order and purchase details
Information you provide when contacting customer support

Payment Information

Payments made through our website may be processed by third-party payment gateways.

We generally do not store your complete debit card, credit card, UPI, or banking credentials on our servers. Payment information is handled by the applicable payment gateway according to its own privacy and security policies.

2. How We Use Your Information

We may use the information we collect to:

Process and deliver your orders.
Confirm and communicate about your orders.
Provide customer support.
Process payments and refunds.
Manage your account.
Respond to enquiries and requests.
Improve our website, products, and services.
Prevent fraudulent or unauthorized transactions.
Send important service-related communications.
Send promotional or marketing communications where permitted and where you have provided consent.
Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Remember items in your shopping cart.
Keep you logged into your account.
Understand how visitors use our website.
Improve website functionality and performance.
Provide relevant marketing or advertising, where applicable.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

4. WooCommerce and Service Providers

Our website uses WooCommerce to provide online shopping and order-management functionality.

We may also use third-party service providers for services such as:

Payment processing
Shipping and delivery
Website hosting
Analytics
Customer communication
Marketing and advertising
Website security

These service providers may receive only the information necessary to provide their respective services.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment processors
Courier and logistics partners
Website and hosting providers
Technology and IT service providers
Analytics and marketing service providers
Government authorities or law-enforcement agencies when legally required

We only share information that is reasonably necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions and provide services.
Maintain business and accounting records.
Resolve disputes.
Prevent fraud or misuse.
Comply with applicable legal, tax, and regulatory obligations.

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Your Rights

Depending on applicable law, you may have the right to:

Request access to personal information we hold about you.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent for certain communications.
Opt out of promotional communications.
Raise a concern regarding the processing of your personal information.

To exercise any applicable rights, please contact us using the details provided below.

9. Marketing Communications

If you have opted to receive promotional communications from us, we may contact you regarding products, offers, discounts, or updates.

You can unsubscribe from promotional emails or contact us to request that such communications stop.

Please note that you may still receive essential transactional or service-related communications, such as order confirmations and shipping updates.

10. Third-Party Links

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with your personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information directly from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable laws.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us: